Lush is a cruelty free, sustainable brand that provides a diverse amount of products from shampoos to lotions to face washes. They incorporate natural ingredients with few safe synthetic ingredients to provide beneficial care for skin and hair. All their products are handmade and either packaged in recyclable pots or not packaged at all. Although it would be very helpful to explain the work conditions of their employees that make the products, rather than purely the policies for them, they provide much information on everything else. With a page dedicated to describing each ingredient they use, you can find out exactly what you're using and how it can be beneficial.
This dream cream lotion is made of a variety of natural and safe synthetic ingredients. The benefits of this product depends on the ingredients; oat milk, rose water, fair trade organic cocoa butter, and tea tree oil. The combination of these natural components and others in the lotion make it great for soothing and moisturizing. Not only this product, but all their products are 100% vegetarian and 95% vegan. Instead of using the commonly used glycerin which is derived from animal fat, they use a form of glycerin from non-GMO rapeseed oil. They receive their ingredients from a variety of small-scale farmers, from Haiti, Morocco, Uganda, Guatemala, Peru, and Arizona. They get their cocoa from the Democratic Republic of Congo. They don’t specify exactly which small scale farmers they get what from other than the cocoa, although that information would be helpful. Their website is useful for looking at healthy products because they have a page for each ingredient they use that explains what it is used for and what it is made from.
All their products are made by hand in their Vancouver and Toronto factories as the ingredients are sliced and squeezed by compounders then molded, shaped, and decorated by their workers. For their packaging, they state, “we use only recycled, recyclable, reusable or compostable materials, like our 100 percent post-consumer recycled plastic bottles and pots and biodegradable bags.” Their efforts for sustainable packaging is commendable as they don’t use packaging at all for the solid products deeming it unnecessary. It is also convenient because the pots they use for their liquid products can be saved, so they will give the customer a free face mask for every 5 empty old containers a customer saves and brings back. This is great because people will be more inclined to save the containers rather than send them to the landfills. When customers bring the pots back to the store, they send them back to the recycler where they can be remolded into new pots. They have also been incorporating plastics from the ocean into their packaging, although they mention they are experimenting with that idea so it can be assumed they are still perfecting their process.
They mention “happy people” who make their products but they do not specify how the workers in the factories are treated or what they do to make their workers so happy. They have multiple policies in regards to workers such as the anti-slavery and human trafficking policy, the Modern Slavery Remediation Policy and the Whistleblowing Policy. These together are enforced to ensure the workers are treated fairly, have a remedy to victims of slavery, and to allow the freedom for workers to report any illegal activity in the workplace. For the Remediation policy they state, “Successful remediation is not easy to achieve and requires a victim-led, consultative and multi-stakeholder approach. Successful remediation is not easy to achieve and requires a victim-led, consultative and multi-stakeholder approach.” It is appreciated that they mention the difficulty in the task, which helps the consumer understand that although there is the possibility of mistakes, they are aware of those possibilities and work to avoid them. They explain the work conditions are maintained and kept clean. They have provided an efficient amount of information on how they avoid slavery and human traficking, but not as much information about the workers themselves.